Because our products are software and Business based services, delivered instantly once payment is received, and are available as try before you buy, our customers can test the products and services before buying them and determine that:-
It is the correct service to help them with their tasks
It runs correctly on their computer and is compatible with their operating system
For these reasons we offer no refunds as a matter of policy, however a 15 day, 100% money back guarantee exceptions are made under the following circumstances:-
The software/service appears to be not as described
The customer is experiencing a problem or bug with the software that cannot be solved by our developers in less than 15 days
The software fails to perform correctly on any of the advertized features that could not be tested in the ‘try before you buy’ version In these cases, we’ll issue a full refund of your purchase 15 days after your purchase
In these cases, we’ll issue a full refund of your purchase 15 days after your purchase. Refunds will not be honored on license names that were provided incorrectly during purchasing. License information can be changed at time of renewing.